Do: shut off the water
For supply leaks, the main shutoff stops the damage from growing. Know where yours is before you need it.
Assessment and restoration planning for properties affected by leaks, flooding, or other water entry.

Water restoration is scoped around the source, affected rooms and materials, access, moisture conditions, contents, and safety restrictions. A written scope distinguishes extraction, controlled removal, physical cleaning, structural drying, documentation, and separate repair or reconstruction.
The assessment documents accessible conditions and helps determine appropriate extraction, moisture monitoring, air movement, dehumidification, and controlled removal. Equipment selection depends on the property rather than fixed capacities or guaranteed timelines.
Physical cleaning, contents protection, and removal of unsalvageable affected materials may be included when supported by the written scope. Source correction and reconstruction may be separate work.
Water restoration is planned using procedures consistent with applicable ANSI/IICRC S500 principles. The standard does not replace a property assessment, written scope, or carrier determination.
Testing is optional and separately coordinated when a specific question warrants it. Coverage, deductibles, exclusions, limits, and payment remain matters for the policy and carrier; Eversafe does not promise approval or deductible-only responsibility.
Depending on documented conditions and the written scope, work may include extraction, moisture assessment, controlled removal, physical cleaning, structural drying, contents protection, and project documentation.
Eversafe offers emergency phone availability. Scheduling depends on crew availability, distance, access, weather, and site conditions; no fixed arrival time is promised.
Repairs, reconstruction, plumbing, roofing, and other source work are separate unless specifically included in the written scope.
Testing or post-remediation verification is not automatic. When requested or required, it may be coordinated separately with an appropriate assessor.
Coverage and payment remain subject to the applicable policy and carrier determination. Eversafe can provide estimates, photographs, moisture records, invoices, and other supporting documentation.
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Not all water is the same water. A supply-line leak is one project; a sewer backup through the basement floor drain is a different one entirely. Sewage carries contaminants that change every decision: porous materials like carpet, pad, and affected drywall are typically removed rather than dried, the work area is handled with stricter controls, and disposal follows requirements that do not apply to clean water.
Storm-driven events sit in between. Heavy St. Louis rains push water through window wells, down basement stairwells, and under doors — water that started clean but picked up soil and debris on the way in. The assessment categorizes what actually arrived at the property, because the category drives the scope: what gets extracted and dried, what gets removed, and what gets cleaned. Guessing wrong in either direction costs money.
For supply leaks, the main shutoff stops the damage from growing. Know where yours is before you need it.
Air movement spreads moisture — and with sewage, contaminants — through the whole building. Leave the air still until the assessment.
The source, the water line, the affected rooms, the contents — before anything moves. This is the foundation of the claim file.
Removal without documentation is removal the carrier may not recognize. The written scope decides what comes out.
Every Eversafe water project builds the same record: the cause of loss as documented on arrival, moisture mapping that defines the affected area, daily drying logs with meter readings, equipment logs showing what ran and where, and before, during, and after photos. Estimates and invoices round out the file.
That documentation exists for one reason: the conversation after the work. Whether it is with a carrier, a property manager, or a future buyer, the file shows what happened, what was done, and what the property looked like when the work was complete. Get a free inspection: call (636) 219-9302.
Examples of restoration work; each project scope varies.

Commercial dehumidifier placed during structural drying after water damage — Eversafe Restoration job photo.

Air movers positioned for floor drying during water mitigation — Eversafe Restoration job photo.

Drying equipment set up in living area during water damage mitigation — Eversafe Restoration job photo.

Air movers and dehumidification equipment drying a hallway after water intrusion — Eversafe Restoration job photo.

Water mitigation equipment in place drying affected rooms — Eversafe Restoration job photo.

Dehumidifier and air movers running during structural dry-out — Eversafe Restoration job photo.

Drying equipment placed in bathroom after water damage — Eversafe Restoration job photo.

Air mover drying bathroom flooring during water mitigation — Eversafe Restoration job photo.
Selected customer reviews
"Chad fixed my mold. He explained to me exactly how the mold happened and why it would not happen again. He was very kind to me. I explained I was suffering from a medical level of anxiety and he was very understanding. Every day, Chad made sure to communicate clearly and keep me informed throughout the entire process."
Bob Gaines
3 months ago
"Eversafe Restoration was incredible to work with. We had unexpected water damage and Chad responded quickly and professionally. He explained everything clearly and made sure we understood the repair process. The crew was efficient and thorough. Highly recommend!"
Andrea Herron
6 months ago
"They took care in giving me the best service. Very detailed oriented in repairing and finishing moisture damage in my home. They did such an excellent job, I won't think twice about calling Eversafe for anymore restoration needs I have in the future!"
Ryan McGovern
6 months ago
"11/10 would recommend! Great job, great price, and it took them no time at all."
Corey Holmes
3 months ago
"Did a great job."
Matt Guthrie
6 months ago
"Excellent service from start to finish. Professional and reliable."
Destiny Boschert
6 months ago
Contact Eversafe to discuss property conditions, access, and scheduling.
24/7 emergency phone availability
Contact us to discuss scheduling and property access.
Request an assessment and written scope.